Guest Experience
Ratings, sentiment, and service quality across the network
Network Rating
4.71 ★
0.08%vs last month
Reviews MTD
18,420
12.4%vs prior year
Positive Sentiment
91.4%
1.2%vs last month
Response Rate
84.2%
6.8%vs last month
Avg Response Time
3.4 hrs
18%vs last month
Stores Below 4.5★
12
3%vs last month
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Affected stores, trends, reviews, and recommended actions